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NENA: The 9-1-1 Association
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As The Voice of 9-1-1™, NENA is on the forefront of all emergency communications issues. The association serves its members and the greater public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 11,000 members in 48 chapters across the United States and around the globe, NENA promotes the implementation and awareness of 9-1-1, as well as international three-digit emergency communications systems.

NENA works with 9-1-1 professionals nationwide, public policy leaders, emergency services and telecommunications industry partners, like-minded public safety associations, and other stakeholder groups to develop and carry out critical programs and initiatives, to facilitate the creation of an IP-based Next Generation 9-1-1 system, and to establish industry leading standards, training, and certifications. 

Through the association’s efforts to provide effective and efficient public safety solutions, NENA strives to protect human life, preserve property, and maintain the security of our communities.

 

NENA's Vision
A public made safer and more secure through universally-available state-of-the-art 9-1-1 systems and trained 9-1-1 professionals.

NENA's Mission
NENA: The 9-1-1 Association improves 9-1-1 through research, standards development, training, education, outreach, and advocacy.

We are more than 11,000 members and 47 chapters strong - a membership dedicated to saving lives. We work every day on a single, yet vital, mission: providing an effective and accessible 9-1-1 service for North America. In short, we are a membership dedicated to making 9-1-1 and emergency communications work better, and measure our success in the lives that are saved by 9-1-1 each day.

Serving as a link in the delivery of emergency services, 9-1-1 has, throughout its evolution, become recognized as an asset to the North American public. The NENA organization has been connected to 9-1-1 every step of the way.

Years ago, the National Telecommunications Information Administration (NTIA) sponsored the first three national 9-1-1 meetings in an effort to create industry awareness of 9-1-1 and collect information on emergency systems already in use. In 1982, the National Emergency Number Association (NENA), a not-for-profit corporation, was founded as a result of these meetings and to further the goal of "One Nation – One Number."

From assisting and promoting new system installations, to educating managers on the latest technologies and business practices, NENA and its members have been intertwined with 9-1-1 during the growth and development of the 9-1-1 systems in North America. NENA is proud to share this heritage, and as an organization, we are uniquely positioned to take 9-1-1 to new heights and to meet new challenges.

In the 9-1-1 industry, NENA is widely recognized as the standard-setting organization, and its members are the experts in 9-1-1. The NENA membership – the breadth and depth of its knowledge and the quality of its leadership – has made 9-1-1 successful.

Together, NENA’s leadership team represents the diverse NENA membership, and collectively, the 9-1-1 industry. NENA is an organization dedicated to saving lives through the improvement of 9-1-1 services in North America, and beyond. We are dedicated to making a difference through our work and our collective 9-1-1 association - NENA.

 





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